FAQs
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Yes! We have signage templates that we send via email for you to adjust as you see fit!
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We recommend using sanitizing wipes before and after each call as well as having hand sanitizer nearby for guests to use. We also recommend directing guests to hold the phone a few inches from their face when they record their message!
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No! Our phones are completely wireless and require no outside connection to work, which means they can be placed anywhere! They are powered by a AAA battery which allows the phone to record for 8-10 hours, and we also provide you with a spare.
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We have bookings as late as December 2023 currently - so we always recommend sooner rather than later to ensure availability!
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No! You will receive every voicemail that is left at your event. The only time we will ever remove a voicemail is if there is hate speech being used.
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No! We will send you every voicemail that is left on our phones for you to cherish forever!
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We ask that you return the phone to the specified postal courier within three days of the event.
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Our audio editors typically get voicemails back to clients within 2-4 weeks of receiving the phone back from them. Vinyl records take roughly 2-6 weeks to be completed and shipped.
*Due to the influx of Fall/Winter events, turnaround times might be delayed a few weeks. -
No! We can invoice you separately for that whenever you are ready.
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We love the military and honor their service, but do not offer a military discount.
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Our phones ship out 8 - 10 days prior for arrival at our clients address 5 - 7 days prior to their event date! If this timeline does not work with your event please reach out to us and let us know an ideal date you would like to receive your phone by!
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Once your submit your deposit we can confirm that you are booked for your event! This means that you will receive a phone for your event!
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We officially confirm your phone color upon shipping which happens 8 - 10 days prior to your event! We always strive to give all our clients their top color choice!